A Must Read for Healthcare Professionals! Over 400-Hundred-Plus Patient Commentaries reveal valuable insights about how to successfully meet CMS Regulatory Requirements. Learn how to create productive patient-centric relationships and achieve positive psychosocial outcomes. Serve your patients better by reading their commentaries and understanding their motivations, personal preferences, and feelings related to care and life after a diagnosis. The shared real-life patient commentaries cover a broad scope of emotional and personal issues: "If only ..." "I am not just a number!" "Life has given me the pink slip." "I need someone to please listen!" "I feel I am fading into invisibility." "Is this care facility a place of bondage or courage?" "I wish I knew more about my condition and what options I have. "I have been sabotaged by this ungodly disease. My life will never be the same!" The real-life shared commentaries speak to the patient's psychosocial well- being and environmental care conditions. Provided are explanations and interpretations of patients' verbalized thoughts on a variety of vital care topics related to the global patient care experience. This educational resource guide will help enable health-care professionals to design enhanced patient-centric cultures of care. This educational resource guide will help enable health-care professionals to create improved plans of care and satisfy the CMS mandate to achieve and maintain positive psychosocial outcomes. Patient Centricity is an essential educational tool for health-care facility administers, staff developers, educators, social workers, nurses, caregivers, and physicians. It is indispensable for care management teams to help assure a perpetual state of survey readiness and compliance with state and federal regulatory requirements. Remember, through a better understanding, there comes a better level of care and service.