A motivational speaker introduces his effective twelve-part program designed to help listeners enhance their selling skills and techniques, covering such effective strategies as How to Communicate Effectively, How to Use Questions to Boost Sales, How to Make Powerful Presentations, and How to Close Like the Pros. Read by Nido Qubein.

Details a six-step program for personal and professional success using decision, commitment, planning, preparation, execution, and recommitment (view table of contents)

Explains how speakers can more effectively reach their audience, shows how to use connecting links, handle interference, and organize a speech, and discusses techniques for use in meetings, written articles, television appearances, and on the telephone

Describes the attributes of a successful salesperson, explains how sales techniques have changed, and offers practical suggestions on customer relations