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Natalie L. Petouhoff has written 3 work(s)
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Product Description: If you have ever imagined a better life for yourself and been frustrated why you have yet to achieve it, Ultimate Success Blueprint will show you step-by-step how to experience the remarkable life you deep down desire in your heart...read more
By Natalie L. Petouhoff (contributor)

Paperback:

9781614487579 | Morgan James Pub, May 12, 2015, cover price $14.95 | About this edition: If you have ever imagined a better life for yourself and been frustrated why you have yet to achieve it, Ultimate Success Blueprint will show you step-by-step how to experience the remarkable life you deep down desire in your heart.

cover image for 9780131837898
Product Description: Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system. Learn why customer contact centers are so valuable to the company’s bottom line...read more

Paperback:

9780131837898 | 1 edition (Prentice Hall, April 28, 2006), cover price $36.20 | About this edition: Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system.

cover image for 9780130990693
Product Description: For undergraduate/graduate-level courses in Quantitative Measurement and Consumer Behavior. Cutting-edge in perspective, this text presents innovative proven methods for determining whether a Customer Relationship Management (CRM) strategy for changing the way a company provides service (by adding new technology, processes, and procedures) will realize the return on the investment projected...read more (view table of contents, read Amazon.com's description)

Paperback:

9780130990693 | 2 edition (Prentice Hall, March 1, 2002), cover price $32.80 | About this edition: For undergraduate/graduate-level courses in Quantitative Measurement and Consumer Behavior.

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