Product Description: Professional etiquette reaches far beyond which fork to use at a formal dinner. In fact, from handling business meetings to using smart devices to cultivating one's career, professional etiquette is critical to personal and professional success for everyone from new graduates to seasoned nurses...read more

Product Description: * Features such as Tip and Communication Coach boxes supplement the question and answer format of the book and provide "real world" stories. * Each chapter includes FAQs and ends with a "Take-Away Tips" summary. * Topics include building relationships; speaking skills; writing reports, memos, and articles; how to run effective meetings, how to and how not to use social media, and cross-cultural communication...read more