Product Description: Enid Mumford (1924-2006) was a pioneer in the sociotechnical design of computer systems. Prof Mumford's work successfully investigated the introduction and implementation of computer systems by large corporations and governments. Mumford's ETHICS approach to software development emphasizes user participation, thus avoiding many of the problems of introducing new systems...read more

Product Description: Assisting individuals interested in and responsible for the management of major change within organizations, this book provides the theories and values that should be adhered to in order to achieve change successfully and effectively...read more

Product Description: In a world where technology is continually advancing, and problems are becoming more and more complex, established practices for decision making and problem solving are no longer effective. In this new book, however, Enid Mumford draws on her wealth of experience in management, business schools, and working with the police and other professional problem solvers to show us how to tackle complex problems efficiently...read more

Product Description: Here is the inside story of the development of XSEL, one of the first successful, large-scale expert systems. Discusses management problems that arose during development and how they were solved, and makes special note of the success of end-user involvement in system design...read more

Product Description: This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as business gains would be derived from the introduction of technology. All four paid a great deal of attention to identifying efficiency and job satisfaction needs and to design­ ing the technical system and its surrounding organizational context in such a way that these needs could be effectively met...read more