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Richard L. Morris has written 2 work(s)
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cover image for 9780131837898
Product Description: Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system. Learn why customer contact centers are so valuable to the company’s bottom line...read more

Paperback:

9780131837898 | 1 edition (Prentice Hall, April 28, 2006), cover price $36.20 | About this edition: Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system.

cover image for 9788774926832
Product Description: Runic and Mediterranean Epigraphy examines the past 100 years of runic scholarship to show that previous investigations on the origin of the runes have been hampered by a series of ad hoc postulates, the greatest being that the runes cannot have come into existence before the birth of Christ...read more

Paperback:

9788774926832 | John Benjamins Pub Co, June 1, 1988, cover price $38.00 | About this edition: Runic and Mediterranean Epigraphy examines the past 100 years of runic scholarship to show that previous investigations on the origin of the runes have been hampered by a series of ad hoc postulates, the greatest being that the runes cannot have come into existence before the birth of Christ.

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