Urban managers continue to do what they have done for decades: manage conflict, adapt to shifting demographics, balance their own source funds with intergovernmental revenues, respond to federal and state mandates, negotiate with other localities in their same metropolitan area, and deliver goods and services. But managers today are confronted with new challenges in what has become "fend for yourself" federalism. City executives must do more with less while at the same time figure out ways to harness the power of new technologies and react to a globalized world and economy. It is no wonder then that even great managers can fail at urban administration. To succeed, they must understand the nature of community values, the pitfalls of bureaucratic inertia, and the craft of leadership--that is, the politics of urban management. Morgan, England, and Pelissero offer a forward-looking account of this new urban management environment. In a comprehensive update, the authors have reorganized the book's structure to better fit the challenges facing today's cities, and make even greater use of systems theory as an analytic framework. Featuring discussions of the New Public Management model, the impacts of globalization, changes in service delivery, urban planning, economic development, and program evaluation, they discuss key productivity enhancements that emphasize results and accountability. The authors then focus on the impact of citizen participation, e-government, the events of 9/11, and intergovernmental relations as examples of significant environmental factors that impinge on the management of modern cities. In addition, every case study in the book is brand new and many include information on "Connecting to the Internet" and "Profiles of Urban Practitioners and Scholars."

Offers sleep advice for insomniacs and shift workers, and includes a seven-step approach to the recognition and analysis of sleep problems (view table of contents)

Product Description: Britain has maintained a largely rabies-free status for most of the 20th century by retaining distinctive quarantine regulations. This work examines the possibility of equally efficient methods of keeping Britain free from the disease...read more

Oklahoma is a plains state exemplifying the Middle American virtues of family, lodge, and church; a southern state in the path of the power shift from the indus-trial East to the energy-rich sunbelt; a western state of modern cowboys and rodeos. Small wonder its political culture is so varied. The authors of Oklahoma Politics and Policies contend that Oklahoma is a paradox—a state struggling for a clear sense of identity where the old and new vie for the allegiance of its citizens. David R. Morgan, Robert E. England, and George O. Humphreys examine the history of Oklahoma and the place of Native Americans in this former Indian Territory; the state's links to the federal government; its executive, legislative, and judicial systems; political parties and interest groups; local government; and the current policy issues that confront its citizens. They assess the attempts of Oklahomans to revive their economy. The 1990s will be bright, the authors sug-gest, if Oklahomans can put aside internal conflicts and the politics of negativism in approaching economic and social problems more pragmatically.