Product Description: This book is written for the individual who leads the organization, whether as CEO, senior manager of a major operating function, department manager, or senior technical contributor. It is for those who are in a new organization, new role, new position, or want to refocus an existing role...read more

Product Description: There are a variety of tools and techniques available to improve or change an organization, but how do executives and senior management decide which are right for their organization? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement, and then make an educated decision on which are right for them...read more (view table of contents, read Amazon.com's description)

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Product Description: Everything you need to design, implement, and manage a successful QFD program The QFD Handbook is a total how-to guide for companies planning to initiate a QFD program as well as those that already have one in place. Over the course of 23 contributed chapters, organized according to subject area, this book tutors managers and engineers in basic and advanced QFD principles and practices...read more (view table of contents, read Amazon.com's description)