Product Description: 2006 SHINGO PRIZE for EXCELLENCE in MANUFACTURING RESEARCH Lean production has been proven unbeatable in organizing production operations, yet the majority of attempts to implement lean end in disappointing results. The critical factor so often overlooked is that lean implementation requires day-to-day, hour-by-hour management practices and skills that leaders in conventional batch-and-queue environments are neither familiar nor comfortable with...read more

Product Description: "The actor is the centre", wrote John Webster in his celebration of the performer's charisma and skill. In the same spirit David Mann argues for more attention to the performer in the study of Elizabethan plays and less concern for their supposed meanings and morals...read more

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Product Description: David Mann found his calling early in life by making others laugh as a class clown. He went on to become a professional humor therapist. He shares the gift of laughter and how it transformed his life in this guide to making people smile...read more

Product Description: Love and hate seem to be the dominant emotions that make the world go round and are a central theme in psychotherapy. Love and Hate seeks to answer some important questions about these all consuming passions. Many patients seeking psychotherapy feel unlovable or full of rage and hate...read more (view table of contents, read Amazon.com's description)

Product Description: The Past in the Present brings together, for the first time, contemporary ideas from both the psychoanalytic and humanistic therapy traditions, looking at how trauma and enactments affect therapeutic practice. Enactments are often experienced as a crisis in therapy and are understood as symbolic interactions between the client and therapist, where personal issues of both parties become unconsciously entwined...read more

Product Description: Psychotherapy: An Erotic Relationship challenges the traditional belief that transference and countertransference are merely forms of resistance which jeopardize the therapeutic process. David Mann shows how the erotic feelings and fantasies experienced by clients and therapists can be used to bring about a positive transformation...read more (view table of contents, read Amazon.com's description)

Product Description: This book is written by a developer and architect with 9 years’ experience building Information Worker solutions, including custom workflow engines and third-party workflow products. The author challenges readers to view the Office System and workflow in a new light, walking readers through the process of building a solid, useable workflow solution...read more