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Product Description: This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s effectiveness and efficiency in adapting to change, and maintaining competitive advantage...read more
Hardcover:
9781138181816 | Routledge, June 30, 2016, cover price $150.00 | About this edition: This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace.
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