Product Description: Over the years I have had the privilege of investing my time and sharing my ‘Ideas At Work!’ with a wide range of people. I’ve worked with front line staff, service people, service providers, top level sales people, professional association members, successful business owners, and managers...read more

Product Description: Ultimately, the measurement and review of your value to your firm, as a sales person, is directly tied to your creative ability to sell. Your leadership team will look at your sales volume at any particular time during your firm’s term of measurement...read more

Product Description: Why is it some people seem to be more creative than others? Why is it some companies seem to be leading on the creative edge? Creativity Counts in long-term career and business success! You make your mark and your living by creating solutions and even new industries to better serve the needs of your prospective clients...read more

Product Description: How to gain the winning edge on your competition, ‘even’ in tough times We have encountered ‘tough times’ in the past and are currently working through another series of challenges on a global level. These are the times when our creativity and persistence are stretched...read more

Product Description: Legacy of Leadership - Idea-rich strategies for 'serious' leaders Strive for significance - lead on purpose! Whether your field is industry, hospitality, sales or marketing, association management or agriculture, we all need to deal with the changes and challenges that rise up, such a business reversal, a drought, unexpected storm or the after-effects of 9-11...read more

Product Description: Customer service is not 'a part' of your business... Customer service 'IS' your business! Business success (whether retail, service-based, or even direct buyer connection) is built by establishing mutually profitable relationships; relationships where you make the customer (client) feel special...read more

Product Description: Speaking for Success! – Idea-rich techniques to master your message and power to your presentation You can learn to be a more confident, persuasive, and powerful speaker! Many of us fear getting in front of an audience; perhaps a client, an employer, or a group of people...read more

Product Description: Customer service is not 'a part' of your business... Customer service 'IS' your business! Business success (whether retail, service-based, or even direct buyer connection) is built by establishing mutually profitable relationships; relationships where you make the customer (client) feel special...read more

Product Description: Over the years I have had the privilege of investing my time and sharing my ‘Ideas At Work!’ with a wide range of people. I’ve worked with front line staff, service people, service providers, top level sales people, professional association members, successful business owners, and managers...read more

Product Description: The world needs more leaders! Communities, corporations, as well as volunteer organizations, like Toastmasters International, cry out for courageous leaders. People, like you and me, who are willing to take greater personal leadership...read more

Product Description: Whether you are planning on building a house, a charting a successful career, or building a profitable business, starting with a strong foundation ensures whatever you build is better equipped to stand the tests of time and storms that might come your way...read more

Product Description: Move your leadership from success to significance. Leaders gain their greatest satisfaction from seeing their teams grow and succeed in their changing roles. Dramatically enhance your leadership career or organization's performance by applying these personal, innovative leadership development ideas from someone who knows...read more

Product Description: You can learn to be a more confident and powerful speaker! Many of us fear getting in front of an audience. That audience might be a client, an employer or a group of people. Speaking for Success draws from nearly 21 years first hand experience in crafting and delivering presentations...read more