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Outlines a five-step method that allows managers to measure and nurture their work force and profit on their investment in their human resources, based on studies of such companies as Shell Oil, British Airways, and The Chicago Tribune. 30,000 first printing. (view table of contents)

Hardcover:

9780684856582 | Free Pr, October 1, 1998, cover price $26.00 | About this edition: Outlines a five-step method that allows managers to measure their work force and profit on their investment in their human resources

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