Product Description: "Read this book and learn how returning to your childhood can make you a better adult-and a better leader." ― Ken Blanchard, New York Times bestselling author of The One Minute ManagerThis compact book presents leadership concepts in a new and exciting way...read more

Product Description: The title says it all! Read the papers ... watch the evening news. There are some serious ethics problems out there, and it’s imperative that you don’t get caught up in them. Reputations are at stake, success is at stake, jobs are at stake...read more

Product Description: It’s one of the most important yet underutilized factors affecting business today. And, fact is, your very success hinges on the ability of leaders throughout your organization to make it happen. It’s called MOTIVATION ... and it’s what this handbook is all about...read more

Product Description: This text uses a humorous parable to emphasize the importance of making the customer the centre of a business. Like classic fairytales that taught important values, this booklet demonstrates the importance of living the values we say we believe in.

Product Description: Finding and keeping good employees is one of today’s most pressing business challenges. And it’s what 180 Ways To Build A Magnetic Culture is all about! This quick-reference handbook is packed with ideas, techniques, and strategies...read more

Product Description: This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity...read more

Product Description: Book by Harvey, Eric, Lucia, Alexander

Product Description: The revolutionary handbook that’s actually two books in one! Break down "we vs. they" beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Use this popular one-of-a-kind book to help everyone as they focus on achieving the organizations mission in a values-based way...read more