Product Description: Persuade others to do what you want--for their own reasons.If you need the best practices and ideas for making deals thatwork--but don't have time to find them--this book is for you.Here are 10 inspiring and useful perspectives, all in one place...read more

Product Description: Globalization is here to stay, and companies that avoid investing in emerging markets won't remain competitive for long. But doing business in developing regions presents unique challenges. Venture into this realm unprepared, and you may imperil your company...read more

Product Description: More companies are shifting from command-and-control hierarchies to flat management structures. To get work done through others under these conditions (your central job as a manager), you need to excel at persuading others -- including those over whom you have no formal authority...read more

Shares specific techniques for developing listening skills, managing meetings, questioning procedures, and improving creativity in communication.