The subjects of social skills and communication skills are ones that attract immense interest, both from academic researchers interested in them for their own sake, and from practitioners who either require such skills in their professional work or need to teach them to those with limited skills. This completely revised and updated second edition includes a new section on 'Interviewing Contexts', including chapters on selection, helping, appraisal and survey interviewing, and has new chapters on 'Influencing and Persuading' and 'Relational Communication'.The Handbook of Communication Skills is intended as a comprehensive volume on the subject and has contributions from world leaders in their particular fields. It will be of interest to researchers and students in psychology, as well as the vast range of people in the 'interpersonal professions' (managers, psychiatrists, social workers, teachers, nurses, therapists, etc.), whose day-to-day work so depends on communication skills.

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Product Description: Why are some organisations successful, while others perish in the marketplace? Evidence is growing to suggest that a key part of the answer is communication. How people interact with each other, or fail to do so, often determines an organisation's overall prospects of success...read more (view table of contents, read Amazon.com's description)

Product Description: Book by Hargie, Owen, Dickson, David, Tourish, Dennis (view table of contents, read Amazon.com's description)

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