Results for Bryan Foss

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Bryan Foss has written 7 work(s)

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Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers

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By Bryan Foss and Merlin Stone

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Hardcover:

9780749435790 | Kogan Page Ltd, September 1, 2001, cover price $55.00

Crm in Financial Services: A Practical Guide to Making Customer Relationship Management Work

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By Bryan Foss and Merlin Stone

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Paperback:

9780749436964 | Kogan Page Ltd, July 1, 2002, cover price $95.00

The Customer Management Scorecard: Managing Crm for Profit

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By Bryan Foss, Merlin Stone and Neil Woodcock

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Hardcover:

9780749438951 | Kogan Page Ltd, January 1, 2003, cover price $65.00

Up Close and Personal: Customer Relationship Marketing Work

By Bryan Foss, Paul R. Gamble, Merlin Stone and Neil Woodcock

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Hardcover:

9780749438319 | 2 har/cdr edition (Kogan Page Ltd, February 1, 2003), cover price $39.95

Consumer Insight: How To Use Data And Market Research To Get Closer To Your Customer

By Alison Bond (editor), Bryan Foss (editor) and Merlin Stone (editor)

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Hardcover:

9780072456912, titled "Financial Accounting: Information for Decisions" | 2nd edition (McGraw-Hill, February 1, 2002), cover price $55.01 | also contains Financial Accounting: Information for Decisions

Paperback:

9780749442927 | Kogan Page Ltd, December 1, 2004, cover price $39.99

Up Close & Personal?: Customer Relationship Marketing @ Work

Product Description: Customer Relationship Marketing (CRM) revolutionized the way companies approach marketing. Based on worldwide research supported by IBM, Up Close & Personal? provides practical insights into effective customer relationship marketing...read more

By Bryan Foss, Paul R. Gamble (editor), Merlin Stone and Neil Woodcock

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Paperback:

9780749446918 | 3 edition (Kogan Page Ltd, July 1, 2006), cover price $49.95 | About this edition: Customer Relationship Marketing (CRM) revolutionized the way companies approach marketing.

Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships With Major Clients

By Peter Cheverton, Bryan Foss, Tim Hughes and Merlin Stone

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Hardcover:

9780749441876 | Hardcover with CD edition (Kogan Page Ltd, March 30, 2005), cover price $135.00

Paperback:

9780749450694 | Pap/cdr edition (Kogan Page Ltd, January 1, 2008), cover price $60.00

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