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cover image for 9781632650665
Product Description: How do you grow a truly sustainable business in the hyper-competitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business?s customer experience by creating "buying loops" that keep your customers coming back for more...read more

Paperback:

9781632650665 | Career Pr Inc, November 21, 2016, cover price $16.99 | About this edition: How do you grow a truly sustainable business in the hyper-competitive 21st century?

cover image for 9780814434437
Product Description: Loyal customers are the beating heart of every great business. So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have? Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return...read more

Hardcover:

9780814434437 | Amacom Books, January 7, 2015, cover price $26.00 | About this edition: Loyal customers are the beating heart of every great business.

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