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Martin Christopher has written 20 work(s)
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Hardcover:
9780273731122, titled "Logistics & Supply Chain Management" | 4th edition (Financial Times Management, December 27, 2010), cover price $69.99
9780786301560 | Irwin Professional Pub, February 1, 1994, cover price $45.00
Paperback:
9781292083797, titled "Logistics & Supply Chain Management" | 5th edition (Financial Times Management, May 2, 2016), cover price $83.50
Marketing Logistics, written by Europe's leading expert in this field, examines the way customers in all types of markets respond to customer service and product availability. In today's volatile marketplace there is growing evidence that the way in which we service customers can make the difference between winning and losing the sale. The logistics process is an essential route to adding value to the product or service that companies provide. Marketing Logistics shows how logistics strategy can be used to gain significant competitive advantage and increased profitability. By using examples from leading-edge companies around the world Martin Christopher establishes logistics management at the core of a company's marketing strategy. Marketing Logistics is relevant to all involved in the marketing and distribution industry. It is written from a practical standpoint with practising executives as well as students in mind. It is of particular relevance to students on the CIM Diploma course, MBA and BA courses as well as CIPS and Institute of Logistics students. Written by Europe's leading expert in the field of marketing logisticsFocuses on the critical interface between marketing and logisticsHighlights the importance of logistics in creating customer value and hence customer satisfaction and retention.
Hardcover:
9781138174290 | 2 edition (Routledge, December 21, 2015), cover price $165.00
Paperback:
9780750652247 | 2 edition (Routledge, June 12, 2003), cover price $55.95
9780750622097 | Butterworth-Heinemann, June 1, 1997, cover price $41.95 | About this edition: Marketing Logistics, written by Europe's leading expert in this field, examines the way customers in all types of markets respond to customer service and product availability.
Miscellaneous:
9780080496429 | Butterworth-Heinemann, June 12, 2003, cover price $41.95
Paperback:
9780749470876 | 2 edition (Kogan Page Ltd, October 28, 2014), cover price $70.00
Paperback:
9780749470333 | Kogan Page Ltd, September 28, 2014, cover price $70.00
Paperback:
9781466457065 | Createspace Independent Pub, October 26, 2011, cover price $19.90
Paperback:
9789681852825 | Italian edition edition (Editorial Limusa S.A. De C.V., June 30, 2006), cover price $32.95 | About this edition: New product.
Hardcover:
9780273681762 | 3 edition (Financial Times Management, February 25, 2005), cover price $64.99
Hardcover:
9780333994368 | Palgrave Macmillan, July 1, 2003, cover price $99.95
Paperback:
9780333994375 | Palgrave Macmillan, July 4, 2003, cover price $89.00
(view table of contents)
Paperback:
9780750648394 | Routledge, November 10, 2002, cover price $55.95
Miscellaneous:
9780080516042 | Butterworth-Heinemann, November 10, 2002, cover price $43.95
(view table of contents)
Hardcover:
9780273642497 | Financial Times Management, December 1, 2000, cover price $37.00
(view table of contents)
Hardcover:
9780750636261 | Butterworth-Heinemann, May 24, 1999, cover price $80.00
(view table of contents)
Hardcover:
9780273630494 | 2nd edition (Financial Times Management, April 1, 1999), cover price $34.95
Intended to be of use to those in organizations facing problems finding out what processes and systems are necessary to sustain superior customer service in the market place, this book aims to encourage creative thought and innovative actions in the customer service arena. Packed with illustrations, checklists, quizzes and anecdotes, it offers a practical approach to the topic of customer service. The book aims to avoid jargon and contains action-orientated ideas and a multitude of examples. It is international in scope and aims to be simple to understand.
Hardcover:
9780750601498 | Butterworth-Heinemann, February 1, 1992, cover price $47.95 | About this edition: Intended to be of use to those in organizations facing problems finding out what processes and systems are necessary to sustain superior customer service in the market place, this book aims to encourage creative thought and innovative actions in the customer service arena.
Paperback:
9780750617109 | Butterworth-Heinemann, December 1, 1993, cover price $36.95
Paperback:
9780750609784 | Reprint edition (Butterworth-Heinemann, February 1, 1993), cover price $50.95
Hardcover:
9780412415500 | Chapman & Hall, January 1, 1992, cover price $69.95
Paperback:
9780704506183 | Wildwood House, March 1, 1989, cover price $25.95
Hardcover:
9780566026379 | Gower Pub Co, June 1, 1987, cover price $77.95
Hardcover:
9780566023842 | Greenwood Pub Group, January 1, 1985, cover price $35.00 | also contains Aston Blank A6 | About this edition: 1
Hardcover:
9780566022371 | Gower Pub Co, October 1, 1981, cover price $37.25 | About this edition: one copy
Hardcover:
9780846411451 | Beekman Books Inc, June 1, 1971, cover price $25.00
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