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Career Solutions Training Group has written 25 work(s)
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Paperback:
9780538740289, titled "21st Century Business Customer Service: Customer Service" | 2 student edition (South-Western Pub, January 15, 2010), cover price $43.95 | About this edition: The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format.
Hardcover:
9780538449243, titled "Quick Skills: iMACT Interactive Text" | Cdr edition (South-Western Pub, March 27, 2009), cover price $926.95 | About this edition: Workplace skills are filtering into most areas of business education, taught as part of the course.
Hardcover:
9780538449328 | 1 cdr edition (South-Western Pub, March 25, 2009), cover price $57.95 | About this edition: Workplace skills are filtering into most areas of business education, taught as part of the course.
Paperback:
9780538440189 | South-Western Pub, December 28, 2004, cover price $92.95 | About this edition: Get prepared for the National Retail Federation (NRF) Foundation's National Professional Certification in Customer Service!
Paperback:
9780538727150 | South-Western Pub, May 1, 2004, cover price $27.95
Paperback:
9780538726634 | South-Western Pub, October 1, 2002, cover price $25.95
Paperback:
9780538432207 | South-Western Pub, September 1, 2001, cover price $24.95 | About this edition: This skill-focused book is designed for quick professional skill development.
Paperback:
9789990071528 | Thomson Learning College, May 1, 2001, cover price $0.02
Product Description: This VHS video is 50 minutes long and can be used to introduce chapters or to enhance topics covered. Video clips include real-life scenarios on the importance of customer service, ways to interact with the customer, ways to handle difficult situations, and more...read more
Hardcover:
9780538431293 | Vhs edition (South-Western Pub, May 1, 2001), cover price $341.95 | About this edition: This VHS video is 50 minutes long and can be used to introduce chapters or to enhance topics covered.
Paperback:
9780538698436 | South-Western Pub, November 16, 2000, cover price $310.95 | About this edition: This book enhances the reader's opportunity for career success by targeting fundamental skills.
Paperback:
9780538698399 | South-Western Pub, November 1, 2000, cover price $30.95
Paperback:
9780538431262 | South-Western Pub, May 1, 2001, cover price $50.95 | About this edition: Business 2000: Customer Service is a new way to introduce customer service skills.
9780538698375 | Ppk edition (South-Western Pub, October 20, 2000), cover price $310.95 | also contains Customer Service | About this edition: This book enhances the reader's opportunity for career success by targeting fundamental skills.
Product Description: This book enhances the reader's opportunity for career success by targeting fundamental skills.Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering the workforce and those beginning their careers...read more
Paperback:
9780538698375 | Ppk edition (South-Western Pub, October 20, 2000), cover price $310.95 | also contains Customer Service | About this edition: This book enhances the reader's opportunity for career success by targeting fundamental skills.
9780538698368 | South-Western Pub, October 1, 2000, cover price $30.95 | About this edition: This book enhances the reader's opportunity for career success by targeting fundamental skills.
This skill-focused book is designed for quick professional skill development in the area of teamwork.Covering such topics as the nature of teamwork, techniques for effective listening and speaking and developing trust among your teammates, this quick brush up tool is perfect for the experienced professional, those re-entering the workforce and those beginning their careers.
Paperback:
9780538698313 | South-Western Pub, October 4, 2000, cover price $310.95
9780538698306 | South-Western Pub, October 1, 2000, cover price $28.95 | About this edition: This skill-focused book is designed for quick professional skill development in the area of teamwork.
Paperback:
9780538698450 | South-Western Pub, October 1, 2000, cover price $30.95 | About this edition: This book enhances the reader's opportunity for career success by targeting fundamental skills.
Paperback:
9780766864894 | 1 pck edition (Delmar Pub, June 1, 2000), cover price $67.95
Paperback:
9780538690218 | South-Western Pub, January 25, 2000, cover price $270.95
Paperback:
9780538690188 | South-Western Pub, January 1, 2000, cover price $30.95 | About this edition: This text enhances the reader's opportunity for career success by targeting fundamental skills.
Paperback:
9780538690263 | South-Western Pub, January 1, 2000, cover price $29.95 | About this edition: This book enhances the opportunity for career success by targeting fundamental skills needed in today's workplace.
Paperback:
9780538690249 | South-Western Pub, January 1, 2000, cover price $30.95 | About this edition: This book enhances the opportunity for career success by targeting fundamental skills needed in today's workplace.
Paperback:
9780538690201 | South-Western Pub, January 1, 2000, cover price $25.95 | About this edition: This text targets the fundamental skill of Listening.
This text targets the fundamental skill of Speaking and Presenting that enhances the reader's opportunity for career success.
Paperback:
9780538690157, titled "Speaking & Presenting" | South-Western Pub, December 3, 1999, cover price $310.95
9780538690140 | South-Western Pub, December 1, 1999, cover price $28.95 | About this edition: This text targets the fundamental skill of Speaking and Presenting that enhances the reader's opportunity for career success.
Paperback:
9780538690164 | South-Western Pub, December 1, 1999, cover price $24.95
Paperback:
9780538690225 | South-Western Pub, September 1, 1999, cover price $30.95
Product Description: This newly expanded workplace communication series contains 20 8-page newsletter-style Rbulletins.S
Hardcover:
9780538658485 | South-Western Pub, May 1, 1996, cover price $31.95 | About this edition: This newly expanded workplace communication series contains 20 8-page newsletter-style Rbulletins.
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