Product Description: DK Essential Managers: Achieving High Performance is the visual guide that gives you all the know-how you need to be a more effective manager. Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Achieving High Performance features: A practical, "how-to" approach teaches you the information and skills to succeed...read more

Product Description: Geared to help supervisors get the most from their employees, manage effectively, and create a positive working environment for any professional team, Essential Managers: Building a Team will provide the skills needed to inspire employees, maximize potential, and achieve positive professional results...read more

Product Description: Maximize your impact in the workplace with Motivating People. It will show you how to get the best out of your staff by increasing morale, and getting them to work smarter, not harder.

Part of a vital series for today's manager, produced in conjunction with the Chartered Management Institute, this book delivers clear, expert advice on the most frequently asked questions about the Balanced Scorecard in a format designed to fit easily into a busy working life. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go.

Product Description: This book shows you how to design and implement a simple and practical measurement system that will help you to improve the performance of your organization. This is based on the concept of the Balanced Scorecard which ensures you focus on the key factors appropriate to your business, not just financial results...read more (view table of contents, read Amazon.com's description)