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John Carlo Bertot has written 10 work(s)
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Cover for 9781785606533 Cover for 9780810892712 Cover for 9781591583820 Cover for 9780160487361 Cover for 9781563089640 Cover for 9780838907962 Cover for 9781878289667
cover image for 9781785606533
Product Description: All libraries have patrons and staff members with disabilities, making equitable service a priority for these organizations as they provide diverse services to their entire communities. Although rapid technological changes in recent years have offered challenges to libraries, these same technologies provide opportunities to embrace the concept of accessible library services and create innovative new services for patrons with disabilities...read more
By John Carlo Bertot (editor)

Hardcover:

9781785606533 | Emerald Group Pub Ltd, December 14, 2015, cover price $124.95 | About this edition: All libraries have patrons and staff members with disabilities, making equitable service a priority for these organizations as they provide diverse services to their entire communities.

cover image for 9781591583820
By John Carlo Bertot (foreword by), John E. Buschman (editor), Gloria J. Leckie (editor) and Wayne A. Wiegand (foreword by)

Paperback:

9781591583820 | Libraries Unltd Inc, December 30, 2006, cover price $50.00

cover image for 9781563089640
Product Description: This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services...read more
By John Carlo Bertot (editor) and Denise M. Davis (editor)

Paperback:

9781563089640 | Libraries Unltd Inc, December 30, 2004, cover price $52.00 | About this edition: This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services.

By John Carlo Bertot (editor), Paul T. Jaeger (editor) and Charles R. McClure (editor)

Paperback:

9781591587767 | 1 edition (Libraries Unltd Inc, November 11, 2010), cover price $55.00

cover image for 9780838907962
Product Description: In the nick of time, here is a book that will help you to measure, track, improve, and allocate funding for one of the library's most vital services - access to online and network-based resources. The first of its kind and written by a team of research experts, this how-to manual will guide you through the process of measuring and assessing the quality of service you are providing to a new breed of technology-savvy library users...read more (view table of contents, read Amazon.com's description)

Paperback:

9780838907962 | Amer Library Assn, October 1, 2000, cover price $44.00 | About this edition: In the nick of time, here is a book that will help you to measure, track, improve, and allocate funding for one of the library's most vital services - access to online and network-based resources.

Miscellaneous:

9780838998861 | Amer Library Assn, October 1, 2000, cover price $38.00

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