Product Description: It was hard to imagine how deep the hurt would become when the news was given us. P-Nut wouldn't be coming home and the house would be silent, cold and empty. Even though there are two of us in the house the presence of P-Nut filled up all the empty spaces...read more

Product Description: Customer Service is one of those things that most companies claim they have, but very few understand it. Some even claim they have the best and hire uneducated people to operate it. Customer Service is actually the easiest thing to perform and most companies treat it as being the hardest...read more

Product Description: Ron Berger spent 41 years working for both good and bad builders. Only two stood out as really “good” builders; the rest fell below that mark. Ron points out the many different aspects of building that will affect the buyers’ perception of a builder...read more