Designed for introductory business and organizational communication classes, this successful, multi-edition book focuses on helping the reader to master the four essential elements of effective communication--setting goals, knowing the audience, mastering skills, and managing anxiety. The Sixth Edition addresses current challenges to business communication created by advances in new technology, the global marketplace, shifting communication priorities, and diversity within the workforce.

John Wells goes undercover as the threat of nuclear war skyrockets between the United States and Iran, in the cutting-edge new novel from the #1 "New York Times"-bestselling author. In an Istanbul hotel, a deep source warns a CIA agent that Iran intends to kill a CIA station chief. Quickly, John Wells is called in to investigate, but before he can get far, the tip comes true. Which means that the "next" warning the source gives will be taken very seriously indeed. And it's a big one. "We've put a package on a ship from Dubai to the United States.""A radioactive one." A bomb? "Not yet. It's a test run." As the threat level jumps and the government mobilizes, something still doesn't smell right to Wells's old CIA boss Ellis Shafer, and so he sends Wells on a private mission to find out what's going on. But the two of them are swimming against the tide. From Guatemala to Thailand to Hong Kong to Istanbul, Wells uses every skill he has, including his ability to go undercover in the Arab world, to chase down leads. But it might not be enough. Soon there might be nothing anyone can do to pull the United States back from the brink of war.

John Wells enters new territory, as he goes underground in East Africa to track four kidnapped Americans and the Somali bandits who snatched them, in the tough, thoughtful, electrifying new novel from the #1 New York Times-bestselling author.Four friends, recent college graduates, travel to Kenya to work at a giant refugee camp for Somalis. Two men, two women, each with their own reasons for being there. But after twelve weeks, they’re ready for a break and pile into a Land Cruiser for an adventure.They get more than they bargained for. Bandits hijack them. They wake up in a hut, hooded, bound, no food or water. Hostages. As a personal favor, John Wells is asked to try to find them, but he does so reluctantly. East Africa isn’t his usual playing field. And when he arrives, he finds that the truth behind the kidnappings is far more complex than he imagined.The clock is ticking. The White House is edging closer to an invasion of Somalia. Wells has a unique ability to go undercover, and to make things happen, but if he can’t find the hostages soon, they’ll be dead – and the U.S. may be in a war it never should have begun.

Unabridged, 9 CDs, 11 1/2 hoursRead by George GuidallJohn Wells goes undercover in Afghanistan not only among the Taliban but among fellow Americans-in the electrifying new novel of modern suspense from the #1 New York Times-bestselling writer.

Returning to Washington after a harrowing case in the Middle East, CIA agent and al-Qaeda infiltrator John Wells is selected to investigate a surge in Taliban activity with possible Asian ties.

CIA operative John Wells is in a running battle with an enemy that may have already won the war.

John Wells, an undercover operative who has infiltrated al Qaeda, is trapped between his terrorist associates and the CIA, which no longer trusts his loyalty, when he becomes a prime suspect in two bombings in Los Angeles.

The brand new John Wells thriller and the first Headline title from NYT #1 bestseller Alex Berenson. Those in power always need an unofficial option. Meet John Wells. Saudi Arabia's King Abdullah fears he is fast losing control of his family and his people. A series of terrorist attacks has put his kingdom on edge and, with powerful factions turning against him, the king must turn to the one man he has been told will make the difference. Ex-CIA operative John Wells knows all too well how covert internal battles can undermine a nation. With the stability of a powerful Middle Eastern country at stake, he goes undercover to investigate King Abdullah's claims. But as Wells begins to unravel the conspiracy, it takes an unexpected twist. The plotters want more than the fall of a monarch. Their objective is to spark the final bloody conflagration between Islam and the West. Has time finally run out for John Wells?

When members of a secret American interrogation squad that was running a black site in Poland in 2007 and 2008 and had since been disbanded are murdered, John Wells is asked to investigate. But his enquiries lead him to discover that while the squad came up with some very valuable intel, its tactics were questionable at best ...

After two high-risk missions, CIA special agent John Wells is a man living on the edge. His nights are filled with disturbing dreams, but he knows he has no time for rest. He has made many enemies, and the world never stays quiet for long. But what happens next shocks him to the core. He and his fiancee Jennifer Exley are targeted by assassins sent by a psychotic arms dealer out for revenge. Among the dead and wounded is Exley, who is gravely injured. When Wells discovers the assailants are Russian, he immediately leaves for Moscow to seek vengeance. What Wells finds there is far from what he expected. A plan of terrifying consequences has been set in motion - by terrorists who have infiltrated Russia's nuclear complex. With the clock ticking, Wells rapidly realises that to stand a chance of preventing them, he mustn't let a personal vendetta get in his way - the future of the West depends upon him.

An undercover operative who has infiltrated al Qaeda, John Wells is trapped between the CIA, which no longer trusts his loyalty to the U.S., and his terrorist associates, when he is sent to America as part of a sleeper cell and become a prime suspect in two bombings in L.A., an attack that is a prelude to a massive offensive that could cost hundreds of lives. A first novel. 75,000 first printing.

Analyzes accounting practices that led to scandals at such companies as Enron and WorldCom, profiling the American bull market that began in 1982 and tracing the events and deceptions that culminated in misleading Wall Street quarterly reports. Reprint. 20,000 first printing.