Product Description: As our use of technology has increased, our communication skills have decreased. We text when we should talk. We tweet firings and breakups. Technology creates the illusion of being in touch, but we lose the deeper meaning conveyed by body language, facial expression, and tone of voice...read more

Product Description: Anyone-whether shy or outgoing-can improve his or her conversational skills. This straightforward guide to making good conversation works for any personality type.

Product Description: You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person...read more