Product Description: IT is operationally critical and strategic to an enterprise's success. Implementing best professional management practices should be a management imperative. ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives...read more

Product Description: Adopting Service Governance provides a useful umbrella for a number of frameworks including ITIL, TOGAF, COBIT, ITSM, BSM, Business Analysis, Programme Management, Management of Value, Management of Portfolios and Management of Risk by establishing the top-down governance of an organization through services...read more

Product Description: This practical guide shows you how to embed PRINCE2 within your organization and tailor the method to your specific work environment and business context. Complementing and expanding on the guidance in the PRINCE2 manual, this publication covers a diverse range of situations, using case studies based on real experience...read more

Product Description: Aligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid from the Official Publisher of ITIL provides guidance to support students as they prepare for their MALC qualification. Designed to support accredited training, this publication contains guidance on how to prepare for your course and the exam, and includes a sample case study and practice questions to test your knowledge...read more