Product Description: Disaster comes in all shapes and sizes. For companies it can be anything from a tainted product, to the unexpected death of a CEO, to vengeful employees. This book explains how to manage a crisis, rather than be its victim. Telling stories of real-life organizational traumas, it demonstrates how to handle any kind of crisis with minimal damage and how to avoid problems in the first place...read more

Suggests techniques for applying creativity to any job, explains how corporations can encourage their employees to be more creative, and discusses training and teamwork