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W. A. Adams has written 5 work(s)
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Hardcover:
9781890009410 | Executive Excellence Pub, June 1, 1999, cover price $24.95
Hardcover:
9781566771818 | Electrochemical Society, August 1, 1997, cover price $78.00
Paperback:
9780312141301 | St Martins Pr, May 1, 1996, cover price $13.95 | About this edition: Argues that quality customer service is a competitive edge, tells how to evaluate service quality, and suggests techniques for improving quality
Paperback:
9780851987200 | C A B Intl, March 1, 1994, cover price $70.00
Paperback:
9781500609344 | Createspace Independent Pub, July 1, 1889, cover price $14.99
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