Product Description: Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service...read more

As the head coach of the University of Alabama's football team, Nick Saban is perhaps the most influential-and controversial-man in the sport. Unpredictable in his professional loyalties, uncompromising in his vision, and unyielding in his pursuit of perfection, the highest-paid coach in college football has changed the face of the game. His program-building vision has delivered packed stadiums, rabid fans, legions of detractors, countless NFL draft picks, and a total of four national championships, including three in the last five years. Though a great deal is known about Nick Saban the coach, not much is known about Nick Saban the man. Through unprecedented interviews with more than 250 friends, coworkers, rivals, former players, and others, Monte Burke reveals the defining moments of the coach's life. He discusses Saban's rapid and at times rocky ascent up the assistant coaching ranks; his complicated relationship with one of his coaching mentors, Bill Belichick; the birth of his now-famous "Process;" his dramatic and controversial departures from three different high-profile football teams; and much more. Saban paints a portrait of a complex and compelling man, fundamentally shaped by both his past and the game he loves, in a way that no previous book has.

Product Description: For years, Greg Mahle struggled to keep the last of his family-run restaurants afloat in Ohio. When it finally closed, he was broke and unsure what to do next. Then a stranded van-load of puppies changed his life forever. Join journalist Peter Zheutlin as he travels with Greg from Ohio to the Gulf Coast on his Rescue Road Trips to bring hard-luck dogs from the deep South to loving "forever families" up north, with the help of many selfless volunteers along the way...read more

Product Description: According to the National Psoriasis Foundation, at least seven million people in the U.S. and more than 100 million worldwide suffer from this chronic skin disease. This book outlines Dr. Pagano's natural, drug-free treatment regimen that can alleviate, control, and even heal psoriasis without steroid creams, tar baths, injections, or ultraviolet treatments...read more

Product Description: According to the National Psoriasis Foundation, at least seven million people in the U.S. and more than 100 million worldwide suffer from this chronic skin disease. This book outlines Dr. Pagano's natural, drug-free treatment regimen that can alleviate, control, and even heal psoriasis without steroid creams, tar baths, injections, or ultraviolet treatments...read more

Product Description: Did you know that getting on the treadmill can help keep your brain sharp? Or that repeatedly staying up to catch the late show could increase the likelihood of being struck down by dementia? The dozens of choices you make over the course of any average day all add up...read more

Product Description: Attention Deficit Disorder (ADD) has quickly become a controversial topic in recent years. Whereas other books on the subject describe the condition as inherited, Dr. Gabor Mate believes that our social and emotional environments play a key role in both the cause of and cure for this condition...read more

Despite the government's best efforts to explain it away, after nearly 70 years, Roswell is a story that just won't disappear. Parents who were present during or immediately after the incident may have passed on, but their children know what happened� and have paid dearly for their knowledge. These are their stories. You will finally learn the truth about: The daughter of a witness to an alien body who discovered that her phone had been bugged for years. How the U.S. Air Force tried to change the mind of the son of the Roswell intelligence officer in 1995. What really became of the son of the principle witness, who disappeared in 1960. These are stories worth hearing that force you to think about why the government would go to such lengths to keep these families quiet.

Product Description: The Constitution of the United States begins with the words: "We the People." But from the earliest days of the American republic, there have been two competing notions of "the People," which lead to two very different visions of the Constitution...read more

Product Description: Tom Brady and Peyton Manning are perhaps the two greatest quarterbacks of all time. They are living legends who have come to embody the quarterback position and shape an entire generation of the NFL. They have also been fierce rivals every step of the way, and their many epic duels have not only ranked among the best and most exciting games ever played; they have fundamentally shaped the lives of and careers of both men...read more

Drawing on techniques and perspectives from two seemingly different traditions, this second edition of the self-help classic Calming Your Anxious Mind offers you a powerful and profound approach to overcoming anxiety, fear, and panic. From the evidence-based tradition of Western medicine, learn the role your thoughts and emotions play in anxiety. And, from the tradition of meditation and the inquiry into meaning and purpose, discover your own potential for presence and stillness, kindness and compassion-and the tremendous power these states give you to heal and transform your life. Use this encouraging, step-by-step program to: Learn about the mechanism of anxiety and the body's fear system Develop a healing mindfulness practice-one breath at a time Start on the path to presence, stillness, compassion, and loving kindness Practice acceptance during mindfulness meditation Feel safe while opening up to fearful and anxious feelings

Product Description: From the author of the New York Times bestseller that defined nature-deficit disorder and launched the international children-and-nature movement, Vitamin N (for "nature") is a complete prescription for connecting with the power and joy of the natural world right now, with 500 activities for children and adults Dozens of inspiring and thought-provoking essays Scores of informational websites Down-to-earth advice Vitamin N is a one-of-a-kind, comprehensive, and practical guidebook for the whole family and the wider community, including tips not only for parents eager to share nature with their kids but also for those seeking nature-smart schools, medical professionals, and even careers...read more