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James C. Abbott has written 8 work(s)
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Cover for 9781515001973 Cover for 9781477656853 Cover for 9781887355087 Cover for 9781887355049 Cover for 9781887355025 Cover for 9780898520620 Cover for 9781887355018
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Product Description: Though the term sounds general, “operational optimization” actually consists of several clearly defined tools that must be used together to be successful. Product and process analysis, mental Division of Labor, and knowledge base building must all be properly applied to yield increased profitability, improvements in product quality, and a more robust knowledge base...read more

Paperback:

9781515001973 | Createspace Independent Pub, July 9, 2015, cover price $34.95 | About this edition: Though the term sounds general, “operational optimization” actually consists of several clearly defined tools that must be used together to be successful.

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Product Description: Businesses, organizations, governments, and operations are changing dramatically; the last two decades have seen the pace of this change dramatically increase. Many are still attempting to structure and operate like it was three decades ago...read more

Paperback:

9781477656853 | Createspace Independent Pub, July 12, 2012, cover price $24.95 | About this edition: Businesses, organizations, governments, and operations are changing dramatically; the last two decades have seen the pace of this change dramatically increase.

cover image for 9781887355087
Product Description: As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service...read more

Paperback:

9781887355087 | Robert Houston Smith Pub, April 30, 2004, cover price $34.95 | About this edition: As the cost of doing business increases, call centers and help desks are frequently moving overseas.

cover image for 9781887355049
Product Description: Though the term sounds general, "operational optimization" actually consists of several clearly defined tools that must be used together to be successful. Product and process analysis, mental Division of Labor, and knowledge base building must all be properly applied to yield increased profitability, improvements in product quality, and a more robust knowledge base...read more

Hardcover:

9781887355049 | Robert Houston Smith Pub, April 1, 2000, cover price $39.95 | About this edition: Though the term sounds general, "operational optimization" actually consists of several clearly defined tools that must be used together to be successful.

Practical Understanding of Capability by Implementing Statistical Process Control covers the full range of control charts (X and S charts, S and R charts, Variable and Attribute charts, and Individuals charts) and capability studies. Unlike most statistics and process control texts, which were written for college courses, author James Abbott designed his book specifically for use on the shop floor. Traditionally, all of the statistical tools are introduced and their uses explained. Mr. Abbott discusses the situations companies are likely to encounter and then explains which tool to use, and how to use it, for each situation. His conversational style is a welcome relief from other technical handbooks. Practice questions (and answers) are scattered throughout the book for readers to practice their new skills. A complete appendix provides the constants, formulas, and charts necessary for all phases of SPC.

Hardcover:

9781887355032 | 3 edition (Robert Houston Smith Pub, April 1, 1999), cover price $49.95
9781887355025 | 2nd edition (Robert Houston Smith Pub, September 1, 1996), cover price $39.95 | About this edition: Practical Understanding of Capability by Implementing Statistical Process Control covers the full range of control charts (X and S charts, S and R charts, Variable and Attribute charts, and Individuals charts) and capability studies.

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Product Description: Pulp & paper technology

Paperback:

9780898520620 | 2 sub edition (Tappi Pr, June 1, 1997), cover price $82.00 | About this edition: Pulp & paper technology

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Product Description: The manager of the future needs to understand that there is a relationship between advances in technology and the collapse of product life cycles. As the speed of innovation increases, there is more demand for new products and for old products to be improved...read more

Hardcover:

9781887355018 | Robert Houston Smith Pub, February 1, 1995, cover price $39.95 | About this edition: The manager of the future needs to understand that there is a relationship between advances in technology and the collapse of product life cycles.

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