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Un servicio legendario/ Legendary Service: La Clave Es Interesarse Por El Cliente
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Bibliographic Detail
Publisher Urano
Publication date July 31, 2015
Pages 159
Binding Paperback
Book category Adult Non-Fiction
ISBN-13 9788492921218
ISBN-10 8492921218
Dimensions 0.25 by 5 by 8 in.
Weight 0.45 lbs.
Original list price $15.95
Summaries and Reviews
Amazon.com description: Product Description: A cualquier empresa le gustaria ser reconocida por su excelente calidad de servicio de atencion al cliente, sin embargo la mayoria de los clientes consideran que el servicios que reciben es, en el mejor de los casos, aceptable. Las mejores empresas son las que entienden que el servicio al cliente es esencial para tener un negocio boyante. En esta historia se pueden ver en accion cuales son los requisitos para tener un servicio que no solo sea bueno, sino que sea legendario, y tambien cuales son los obstaculos con los que se enfrenta quienes quieran implantarlos.  / Any company would want to be recognized for its excellent customer service; however the majority of customers consider the services acceptable. The best companies are those who understand that customer service is essential to have for a thriving business. In this story you can see in action what the requirements are to have a service that is legendary.

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Paperback
Book cover for 9788492921218
 
The price comparison is for this edition
from Urano (July 31, 2015)
9788492921218 | details & prices | 159 pages | 5.00 × 8.00 × 0.25 in. | 0.45 lbs | List price $15.95
About: A cualquier empresa le gustaria ser reconocida por su excelente calidad de servicio de atencion al cliente, sin embargo la mayoria de los clientes consideran que el servicios que reciben es, en el mejor de los casos, aceptable.

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