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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty
By
Frank Huber (editor),
Andreas Herrmann (editor),
Anders Gustafsson (editor) and
Michael D Johnson (editor)
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Bibliographic Detail
Publisher
Gabler
Publication date
February 19, 2012
Pages
370
Binding
Paperback
Edition
Reprint
Book category
Adult Non-Fiction
ISBN-13
9783322845115
ISBN-10
3322845117
Dimensions
0.75 by 6.75 by 9.50 in.
Weight
1.45 lbs.
Original list price
$129.00
Summaries and Reviews
Editions
Paperback
The price comparison is for this edition
With Frank Huber (other contributor), Michael D Johnson (other contributor), Andreas Herrmann (other contributor) |
Reprint edition from Gabler (February 19, 2012)
9783322845115 | details & prices | 370 pages | 6.75 × 9.50 × 0.75 in. | 1.45 lbs | List price $129.00
About: Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualität, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.
About: Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualität, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.
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