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Case Studies for Organizational Communication: Understanding Communication Processes
By Joann Keyton (editor) and Pamela Shockley-Zalabak (editor)
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Bibliographic Detail
Publisher Roxbury Pub Co
Publication date February 1, 2006
Pages 421
Binding Paperback
Edition 2
Book category Adult Non-Fiction
ISBN-13 9781931719612
ISBN-10 1931719616
Dimensions 1 by 5.75 by 9 in.
Weight 1.28 lbs.
Original list price $48.95
Other format details university press
Summaries and Reviews
Amazon.com description: Product Description: Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings. The cases cover both formal and informal communication practices--in a wide variety of organizational topics and processes--offering students the opportunity to apply their knowledge of organizational and business communication to analyze vital issues and dilemmas. An introductory case with margin notes provides a sample of how to read and analyze a case study.

The cases are open-ended and highly readable, and should lead to lively in-class discussions. Several cases--including those on virtual communication and emotional labor--touch on cutting-edge areas of interest.

The second edition features thirteen new cases that address such issues as managing a merger, virtual leaders, and supervisor-subordinate relationships. A detailed Case Content Index is also provided, so that instructors can quickly identify the numerous conceptual areas embedded in the cases. A comprehensive password-protected Instructor's Manual and six cases from the First Edition are all available on the book's companion website.

Editions
Paperback
Book cover for 9780195330595 Book cover for 9780195386721 Book cover for 9781931719124 Book cover for 9781931719612
 
3 edition from Oxford Univ Pr (August 19, 2009)
9780195386721 | details & prices | 374 pages | 6.25 × 9.50 × 0.75 in. | 1.20 lbs | List price $65.95
About: Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution.
The price comparison is for this edition
2 edition from Roxbury Pub Co (February 1, 2006)
9781931719612 | details & prices | 421 pages | 5.75 × 9.00 × 1.00 in. | 1.28 lbs | List price $48.95
About: Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings.
2 edition from Oxford Univ Pr (September 19, 2005)
9780195330595 | details & prices | 421 pages | 5.75 × 8.75 × 0.75 in. | 1.30 lbs | List price $49.95
About: Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings.
from Roxbury Pub Co (October 1, 2003)
9781931719124 | details & prices | 403 pages | 5.75 × 8.75 × 0.75 in. | 1.25 lbs | List price $48.95
About: Contains 33 cases written by professors of organizational communication at schools ranging from Princeton University to the University of Southern California.

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