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Case Studies for Organizational Communication: Understanding Communication Processes
By Joann Keyton (editor) and Pamela Shockley-Zalabak (editor)
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Bibliographic Detail
Publisher Roxbury Pub Co
Publication date October 1, 2003
Pages 403
Binding Paperback
Book category Adult Non-Fiction
ISBN-13 9781931719124
ISBN-10 1931719128
Dimensions 0.75 by 5.75 by 8.75 in.
Weight 1.25 lbs.
Original list price $48.95
Other format details university press
Summaries and Reviews
Amazon.com description: Product Description: Contains 33 cases written by professors of organizational communication at schools ranging from Princeton University to the University of Southern California. Each case takes the reader into mind and heart and daily life of a person at work. Unlike the Harvard cases, which usually concern dilemmas faced by high-level business leaders, these employees range from new hires to retirees, and include women and men working in every kind of department, from manufacturing to IT to sales, engaged in turning point talk in face-to-face dyads and world-wide computer networks, in firms across the planet, some for-profit, some not-for-profit, in an astounding variety of industries. The reader hovers over the action, hearing the dialogue, examining the documents, experiencing the dilemmas, considering the options, knowing the tactics, and discovering the outcome of the situations described. Issues of organizational climate, teamwork, conflict, diversity, decision-making, training, leadership, change, and culture are included, and indexed.

Editions
Paperback
Book cover for 9780195330595 Book cover for 9780195386721 Book cover for 9781931719124 Book cover for 9781931719612
 
3 edition from Oxford Univ Pr (August 19, 2009)
9780195386721 | details & prices | 374 pages | 6.25 × 9.50 × 0.75 in. | 1.20 lbs | List price $65.95
About: Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution.
2 edition from Roxbury Pub Co (February 1, 2006)
9781931719612 | details & prices | 421 pages | 5.75 × 9.00 × 1.00 in. | 1.28 lbs | List price $48.95
About: Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings.
2 edition from Oxford Univ Pr (September 19, 2005)
9780195330595 | details & prices | 421 pages | 5.75 × 8.75 × 0.75 in. | 1.30 lbs | List price $49.95
About: Case Studies for Organizational Communication: Understanding Communication Processes, Second Edition, collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings.
The price comparison is for this edition
from Roxbury Pub Co (October 1, 2003)
9781931719124 | details & prices | 403 pages | 5.75 × 8.75 × 0.75 in. | 1.25 lbs | List price $48.95
About: Contains 33 cases written by professors of organizational communication at schools ranging from Princeton University to the University of Southern California.

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