Amazon.com description: Product Description: Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos. John explains that our ability to build and maintain healthy relationships is the single most important factor in how we get along in every area of life. He explains how all of life's successes come from initiating relationships with the right people and then strengthening those relationships by using good people skills.