The official study guide for NADONA certification

Make confident and correct decisions with the only Director of Nursing (DON) guide endorsed by the National Association of Directors of Nursing Administration in Long-Term Care (NADONA). Whether your goal is certification, recertification, or on-the-job training, The Long-Term Care Director of Nursing Field Guide, Second Edition, is a must-have resource to improve quality of care, cut costs, and sharpen your leadership and management skills. New and veteran DONs will benefit from this updated edition, which includes guidance on quality indicator surveys (QIS), MDS 3.0, new audit threats, and more.

The Long-Term Care Director of Nursing Field Guide, Second Edition will help you:

- Prepare your facility for either a traditional survey or a QIS by implementing risk management best practices
- Withstand MAC, RAC, ZPIC, CERT, and MIC scrutiny by improving documentation
- Create and manage a budget that best fits the needs of your facility
- Build and motivate a competent, cohesive staff by employing smart hiring practices, an effective orientation program, and a positive work environment
- Prepare for the C-DONA certification exam with the only study guide to have earned NADONA's seal of approval

What's New

- Clear comparison between the traditional survey process and QIS process
- Guidance on creating a budget that works for your facility
- Tactics to avoid audit scrutiny
- Tips to understanding the appeals process
- Overview of the MDS 3.0 with a focus on activities of daily living, pain, and pressure ulcer assessment and care
- NADONA's endorsement as the official study guide for the C-DONA exam

Take a look at the Table of Contents

Section I: Skills for directors of nursing
Successful orientation of the newly hired manager
Designing an effective process
Leadership
Qualities of effective leadership
Four basic leadership styles
Communication
Ways to improve communication
The art of active listening
Finance and budgeting
The strategic plan
Developing the budget
Capital budget operating costs
Understanding the fiscal year

Section II: Employee relations
Interviewing and hiring
New employee orientation and training
Importance of a good orientation program
Time management and delegation
Conflict management
The disciplinary process and termination
Performance evaluations
Job performances
Employee issues
Due diligence

Section III: Resident Care
MDS 3.0 assessment
Basic coding
Wound care specific changes, reverse staging, and more
Activities of daily living
Standards of care
Abuse and neglect
Restraints

Section IV: Risk Management and Quality Control
Documentation
Electronic medical records
The Five-Star Quality Rating System
Navigating the rating system
The survey process
Traditional survey
Quality indicator survey
Federal surveys
State surveys
Audits
RACs, MACs, CERTs, and ZPICs
Audit appeals process