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Step Up and Stand Out
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Jump down to see edition details for: Hardcover
Bibliographic Detail
Publisher
Fire Engineering Books & Videos
Publication date
March 24, 2016
Binding
Hardcover
Edition
Dvd
Book category
Adult Non-Fiction
ISBN-13
9781593703769
ISBN-10
1593703767
Dimensions
0.50 by 5.50 by 7.75 in.
Weight
0.20 lbs.
Original list price
$99.00
Other format details
sci/tech
Summaries and Reviews
Amazon.com description: Product Description: In Step Up and Stand Out, dynamic speaker and bestselling author Frank Viscuso discusses ways that individuals and teams can step up, stand out, and provide the best service possible. This 2.5-hour seminar offers internal and external customer service tips and features content from Deputy Chief Viscuso's popular leadership and team building seminars. Viscuso also shares real stories from throughout the United States fire service that serve as examples of exceptional customer service.
Topics Include:
⢠Improving morale
⢠Critiquing and delegation techniques
⢠Dealing with insubordination
⢠Conducting effective meetings and after-action reviews
This highly entertaining and educational DVD should be part of every leader's personal library. Step Up and Stand Out will inspire and empower viewers with the realization that you are never too small to make a difference.
Run Time: 2 Hours 26 Minutes
Topics Include:
⢠Improving morale
⢠Critiquing and delegation techniques
⢠Dealing with insubordination
⢠Conducting effective meetings and after-action reviews
This highly entertaining and educational DVD should be part of every leader's personal library. Step Up and Stand Out will inspire and empower viewers with the realization that you are never too small to make a difference.
Run Time: 2 Hours 26 Minutes
Editions
Hardcover
The price comparison is for this edition
Dvd edition from Fire Engineering Books & Videos (March 24, 2016)
9781593703769 | details & prices | 5.50 × 7.75 × 0.50 in. | 0.20 lbs | List price $99.00
About: In Step Up and Stand Out, dynamic speaker and bestselling author Frank Viscuso discusses ways that individuals and teams can step up, stand out, and provide the best service possible.
About: In Step Up and Stand Out, dynamic speaker and bestselling author Frank Viscuso discusses ways that individuals and teams can step up, stand out, and provide the best service possible.
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