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I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
By Tony Hsieh ( (other contributor)) and Jeanne Bliss
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Bibliographic Detail
Publisher Portfolio
Publication date October 25, 2011
Pages 206
Binding Paperback
Edition Reprint
Book category Adult Non-Fiction
ISBN-13 9781591844419
ISBN-10 159184441X
Dimensions 0.50 by 5 by 8 in.
Weight 0.45 lbs.
Original list price $15.00
Summaries and Reviews
Amazon.com description: Product Description: "I highly recommend reading this book!" -Tony Hsieh, CEO, Zappos.com

Lots of businesses are respected, but only an elite few have passionate, loyal, vocal fans. The kind of customers who not only come back time and time again, but rave to friends, family, and even strangers. The kind who can drive explosive growth via e-mail, blogs, Facebook, and Twitter. Jeanne Bliss is an expert on what it takes to earn that kind of customer.

Bliss has studied and worked with many beloved companies, from longtime successes like Wegmans and Harley-Davidson to relatively new companies like Zappos and The Container Store. They all make the same five fundamental choices. Their reward: an army of fans who say things like, "I'd marry them if I could," and "I love you more than my dog!"



Editions
Hardcover
Book cover for 9781591842958
 
from Portfolio (October 15, 2009)
9781591842958 | details & prices | 206 pages | 6.00 × 8.75 × 1.00 in. | 0.75 lbs | List price $22.95
About: Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.
Paperback
Book cover for 9781591844419
 
The price comparison is for this edition
With Tony Hsieh (other contributor) | Reprint edition from Portfolio (October 25, 2011)
9781591844419 | details & prices | 206 pages | 5.00 × 8.00 × 0.50 in. | 0.45 lbs | List price $15.00
About: "I highly recommend reading this book!

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