â¢ Observations, feelings, needs, and requests: how to apply the four-step process of Nonviolent CommunicationSM to every dialogue we engage in
â¢ Overcoming the blocks to compassionâand opening to our natural desire to enrich the lives of those around us
â¢ How to use empathy to safely confront anger, fear, and other powerful emotions
Here is a definitive audio training workshop on Marshall Rosenbergâs proven methods for "resolving the unresolvable" through Nonviolent Communication.
About: Introduces the author's complete program for defusing violence and conflicts within families, schools, businesses, and governments, presenting his four-step process of identifying one's deepest truths, addressing unrecognized needs and emotions, and honoring the concerns of others.
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