Amazon.com description: Product Description: The basic concept of coaching has been around since the dawn of time. Athletes, especially, have used coaches to guide them through the process of transforming their potential into top performance. Business mangers face a similar problem- getting maximum performance out of their employees. The Coaching Revolution is for managers who recognise that times are changing and know they need to coach the people they manage to get the results they want. The payoff for becoming a manger-coach is clear: manger-coaches are more productive, their workplaces are more efficient, their people constantly develop their skills-and their companies' performances improve. Managers will learn how to coach their employees effectively by mastering three elements of coaching: * SEE - Help employees evaluate problems and find gaps in their own performance. * SAY - Outline a plan of action that clearly states goals for improvement. * DO - Hold employees accountable to deliver what they "SAY" they will.