Amazon.com description: Product Description: ***** I WOULD LIKE TO DEFINE ONE SPECIAL TERM HERE THAT IS USED THROUGHOUT MY BOOK AND THAT IS THE TERM "GRUNT", WHICH IS TAKEN FROM MY MILITARY EXPERIENCE (USMC). MY DEFINITION OF GRUNT IS: AN EMPLOYEE WHO WORKS AT THE BOTTOM LEVEL OR ONE WHO IS DIRECTLY INVOLVED IN PRODUCING THE PRODUCT. IN MY MILITARY EXPERIENCE WE DAILY TALKED ABOUT THE 10% THAT DIDN’T GET THE WORD. THE 10% EITHER WERE NOT PAYING ATTENTION OR SIMPLY WERE NOT CAPABLE OF GRASPING THE CONCEPT. UNFORTUNATELY THE 10% OF MANAGEMENT THAT FALL INTO THAT CATEGORY ARE THE ONES THAT LEAVE THE BIGGEST IMPRESSION. Realizing employees are both male and female, this book should be gender specific. However, it really gets to be a pain to always say he/she. It has been my experience that males have been more of a problem in management than the females (that could almost be a book topic in itself) so I will use the male gender. GENERALLY SPEAKING THE QUALITY OF MANAGEMENT IN THE WORK PLACE TODAY IS WHAT WE EXPECT AND IS CAPABLE OF PRODUCING MAXIMUM OUTPUT FROM THE BEST WORKERS UNDER THE BEST CONDITIONS. TELLING STORIES ABOUT THAT TYPE OF MANAGEMENT WOULD REALLY BE BORING. THIS BOOK IS NOT ABOUT THOSE PEOPLE. THIS BOOK SPECIALIZES IN THE OTHER SIDE OF MANAGEMENT.