Amazon.com description: Product Description: Good solid advice and great strategies in preparing for and passing the Avaya Certified Support Specialist (ACSS) exam, getting interviews and landing the Avaya Certified Support Specialist (ACSS) job. If you have prepared for the Avaya Certified Support Specialist (ACSS) exam - now is the moment to get this book and prepare for passing the exam and how to find and land a Avaya Certified Support Specialist - Contact Recording and Avaya Quality Monitoring (ACSS) job, There is absolutely nothing that isn't thoroughly covered in the book. It is straightforward, and does an excellent job of explaining some complex topics. There is no reason to invest in any other materials to find and land a Avaya Certified Support Specialist (ACSS) certified job. The plan is pretty simple, buy this book, read it, do the practice questions, get the job.

This book figures out ways to boil down critical exam and job landing concepts into real world applications and scenarios. Which makes this book user-friendly, interactive, and valuable as a resource long after students pass the exam. People who teach Avaya Certified Support Specialist (ACSS) classes for a living or for their companies understand the true value of this book. You certainly will too.

To Prepare for the exam this book tells you:

- What you need to know about the Avaya Certified Support Specialist (ACSS) Certification and exam

- Preparation Tips for passing the Avaya Certified Support Specialist (ACSS) Certification Exam

- Taking tests

The book contains several suggestions on how preparing yourself for an interview. This is an aspect that many people underestimate, whilst having a well-written CV, a personal blog, and possibly a number of past projects is definitively important - there is much more to prepare for. It covers non-technical aspects (how to find a job, resume, behavioral etc.). A 'Must-study' before taking a Tech Interview.