search for books and compare prices
cover image
Warranty Claims Reduction: A Modern Approach With Continuous Improvement Techniques
Price
Store
Arrives
Preparing
Shipping
The price is the lowest for any condition, which may be new or used; other conditions may also be available. Rental copies must be returned at the end of the designated period, and may involve a deposit.
Jump down to see edition details for: Hardcover
Bibliographic Detail
Publisher Productivity Pr
Publication date June 25, 2014
Pages 165
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9781482209129
ISBN-10 1482209128
Dimensions 0.50 by 6.25 by 9.25 in.
Original list price $62.95
Amazon.com says people who bought this book also bought:
Warranty Fraud Management
Summaries and Reviews
Amazon.com description: Product Description:

Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization. Avoiding complex mathematics or accounting terminology, Warranty Claims Reduction: A Modern Approach with Continuous Improvement Techniques explains how to boost profits through the reduction of warranty expenses in your organization.

Outlining a multifunctional approach for reducing claims, the book begins by summarizing the traditional and most common strategies for warranty cost reduction. Next, it explains how you can reduce warranty costs even further by taking a more complete approach. The comprehensive approach described arms you with less conventional, yet powerful, approaches for reducing warranty costs such as improving warranty processing productivity, clarifying installation and usage instructions, and streamlining supply chain management.

The book emphasizes the improvement of efficiencies and productivity in addition to cost reductions. It outlines methods that can help you reduce warranty costs, improve processing activity, reduce wasted time, and improve training of OEM and warranty service personnel. It also describes methods for providing feedback to those in the engineering, manufacturing, and quality control departments.

The text details methods that are fully compatible with ISO 9001 systems and its sector-specific variations, like AS 9100 and TS 16949. Covering concepts that are applicable across all industries and retail markets, it is an ideal reference for anyone involved in the management of warranty claims processing.

The multifaceted approach described in the book will help you broaden your view on how warranty costs can be controlled―allowing you to achieve more cost reductions than are possible through conventional thinking.



Editions
Hardcover
Book cover for 9781482209129
 
The price comparison is for this edition
from Productivity Pr (June 25, 2014)
9781482209129 | details & prices | 165 pages | 6.25 × 9.25 × 0.50 in. | 0.99 lbs | List price $62.95
About: Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization.

Pricing is shown for items sent to or within the U.S., excluding shipping and tax. Please consult the store to determine exact fees. No warranties are made express or implied about the accuracy, timeliness, merit, or value of the information provided. Information subject to change without notice. isbn.nu is not a bookseller, just an information source.