Amazon.com description: Product Description: Our soul is in trouble at work. We are caught up in the relentless search for promotions and bigger pots of money. The strategies, skills, and tools we use are outmoded. We need a new understanding-one that focuses on human beings and their direct connection to financial success. In a remarkably candid way, Big Heart, Big Profits shows you how to liberate the souls of people and to benefit financially from the effort. Written in a unique memo format, it offers eleven strategies, fifty skills, and more than one hundred tools that can guarantee you success at work. Yes, there is life after this business recession and a great one at that-if you learn how to liberate the soul of business! These strategies include, among other things, making work interesting, recognizing and rewarding consistently, and turning on brain power. But there's more. For the first time, you will hear about what may be the best way to put all these strategies into action-strategy #11: Use friendship love as your business driver! If you want to succeed in this turbulent work world, you will need a bold, new approach. Big Heart, Big Profits lays out that journey for you!