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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
By
Rob Markey (contributor) and
Fred Reichheld
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Bibliographic Detail
Publisher
Harvard Business School Pr
Publication date
September 20, 2011
Pages
289
Binding
Hardcover
Edition
Rev exp
Book category
Adult Non-Fiction
ISBN-13
9781422173350
ISBN-10
1422173356
Dimensions
1 by 6.25 by 9.50 in.
Weight
1.15 lbs.
Original list price
$30.00
Summaries and Reviews
Editions
Hardcover
The price comparison is for this edition
With Fred Reichheld |
Rev exp edition from Harvard Business School Pr (September 20, 2011)
9781422173350 | details & prices | 289 pages | 6.25 × 9.50 × 1.00 in. | 1.15 lbs | List price $30.00
CD/Spoken Word
With Fred Reichheld, Walter Dixon (other contributor) |
Unabridged edition from Gildan Audio (January 10, 2012)
9781596597624 | details & prices | 5.75 × 5.25 × 0.75 in. | 0.40 lbs | List price $29.98
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