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Ongoing Crisis Communication: Planning, Managing, and Responding
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Bibliographic Detail
Publisher Sage Pubns
Publication date January 24, 2011
Pages 231
Binding Paperback
Edition 3
Book category Adult Non-Fiction
ISBN-13 9781412983105
ISBN-10 141298310X
Dimensions 0.50 by 6 by 8.75 in.
Weight 0.75 lbs.
Availability§ Out of Print
Original list price $76.00
§As reported by publisher
Summaries and Reviews
Amazon.com description: Product Description: Crisis communication is the lifeblood of crisis management: When communication is ineffective, so is the crisis management effort. Emphasizing the role of communication, W. Timothy Coombs uses a three-staged approach to crisis management―pre-crisis, crisis, and postcrisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation.

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