Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People | No-Drama Leadership | How To Reduce Workplace Conflict And Stress | Stop Workplace Drama | Powerful Phrases for Dealing With Difficult People | 101 Tough Conversations to Have With Employees | People Can't Drive You Crazy If You Don't Give Them the Keys
Constant complainers take up resources, time, and mentalbandwidth in the workplace. When you change a culture ofcomplainers to one of contributors, you boost morale, increaseproductivity, and promote effective communication. In short, youget more done with less drama. In Stop Complainers and EnergyDrainers, workplace communication expert Linda Swindling shares herexpertise in negotiating tough situations in the workplace.Discover how to influence others to accomplish your purpose.Stop Complainers and Energy Drainers uses scenarios,engaging questions, and survey results to provide strategies thatcan be implemented immediately.
- Shows how to identify complainers and time drainers
- Provides forms to help prepare for discussions, suggestedlanguage to show up powerfully, and encouragement to applystrategies
- Offers concrete phrases and tactics to refocus a complainer andend unproductive conversations
Stop Complainers and Energy Drainers is research-drivenand focused on how to identify as well as manage conversations with"venters," complainers, whiners, and energy drainers. With theseguidelines for communication, you'll see powerful results, improvedrelationships, and increased confidence.