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Managing in the Service Economy
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Jump down to see edition details for: Hardcover
Bibliographic Detail
Publisher Harvard Business School Pr
Publication date May 1, 1986
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9780875841304
ISBN-10 0875841309
Dimensions 1 by 6.50 by 9.50 in.
Weight 1.25 lbs.
Availability§ Out of Print
Original list price $29.95
§As reported by publisher
Summaries and Reviews
Summary
A Harvard Business School professor summarizes the current status of the service industry and explains his 'strategic service vision' theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage within the industry
Amazon.com description: Product Description: A four-point blueprint--the "strategic service vision"--for service managers, which offers the trend-setting management strategies that have given leading service companies a clear competitive advantage.

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Hardcover
Book cover for 9780875841304
 
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from Harvard Business School Pr (May 1, 1986)
9780875841304 | details & prices | 6.50 × 9.50 × 1.00 in. | 1.25 lbs | List price $29.95
About: A Harvard Business School professor summarizes the current status of the service industry and explains his 'strategic service vision' theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage within the industry

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