Amazon.com description: Product Description: Emphasizing the role of the workforce in managing a security incident, this book presents a practical business approach to incident reporting. Each chapter is filled with helpful, accessible guidelines and tips on how to handle an IT incident. The book provides program ideas for developing an ongoing process of educating and involving the workforce in computer security in an effort to lower the possibility of employees attacking IT systems. The book also highlights how to deal with regulatory agencies and the media, includes case studies on how to and how often security programs should be reviewed so they keep pace with and exceed the expectations of regulators and consumers.