Amazon.com description: Product Description: Phlebotomy Handbook: Blood Speciman Collection from Basic to Advanced  is a comprehensive book covering blood and specimen collection. It provides today's health care professionals with the latest safety guidelines; condensed information about new federal regulations; updates on equipment and supplies; new NCCLS standards and hazard prevention techniques; competencies important in the workplace; strategies for the certification process and securing a job; and extensive coverage on transcultural communication skills for all ages. Aside from its updated technical and procedural information, this edition is easy-to-read in a step-by-step format. New features to this edition are: Action and Practice presents an additional case study with questions to test your critical thinking skills;  Check Yourself presents a brief description of a procedure to be performed along with questions to test your knowledge of the requirements and steps to perform to complete the procedure; and Competency Checklists provide a list of competencies you should master relevant to the chapter content and NAACLS competencies.