search for books and compare prices
cover image
How to Talk to Customers: Create a Great Impression Every Time With Magic
Price
Store
Arrives
Preparing
Shipping
The price is the lowest for any condition, which may be new or used; other conditions may also be available.
Jump down to see edition details for: Hardcover | Miscellaneous
Bibliographic Detail
Publisher Jossey-Bass Inc Pub
Publication date March 30, 2007
Pages 209
Binding Hardcover
Book category Adult Non-Fiction
ISBN-13 9780787987527
ISBN-10 0787987522
Dimensions 1 by 7.25 by 9 in.
Weight 1 lbs.
Original list price $22.95
Summaries and Reviews
Amazon.com description: Product Description: Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special.

For more on this book, visit www.howtotalktocustomers.com

Editions
Hardcover
Book cover for 9780787987527
 
The price comparison is for this edition
from Jossey-Bass Inc Pub (March 30, 2007)
9780787987527 | details & prices | 209 pages | 7.25 × 9.00 × 1.00 in. | 1.00 lbs | List price $22.95
About: Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers.
Miscellaneous
from Jossey-Bass Inc Pub (June 22, 2007)
9780787995003 | details & prices | 224 pages | List price $22.95

Pricing is shown for items sent to or within the U.S., excluding shipping and tax. Please consult the store to determine exact fees. No warranties are made express or implied about the accuracy, timeliness, merit, or value of the information provided. Information subject to change without notice. isbn.nu is not a bookseller, just an information source.